Everyone’s talking about it, but what does it mean? Listening.

marauz_good_listening

It seems every conference or speak I go to these days people are talking about Listening.  In our relationships – we need to listen, in Social Media – we need to listen, in our churches – we need to listen, how we’re doing our partner, customer, client, friend, etc. a disservice by not listening, so [...]

100th post!

book.jpg

It’s been just over 2 years that this blog has been kicking around. Can you believe that? And this is our 100th post! So in honour of this milestone we’re going to look back at some of your favourites and some of ours as well…well…maybe just 5 of them… Ready? Set? Go! 1. Everyone Has [...]

Recognizing Shame in Mediation

ImperfectionFIN200c

Have you ever read a book that really makes you think? Right now I’m reading the book, “The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are” by Brene Brown and it’s making me think a lot. In mediations, and in conflict in general, we deal [...]

Using Experience to Break an Impasse

experience2

Ever wonder why there are different views of what happened in every experience? I get to see this almost daily.  I sit down with people who have very opposing stories and differing views on both of them witnessing the same event.  You have your version of the story.  They have their version of the story.  [...]

Trolls vs Legit Comments

trolls06c

Remember these little guys? These cute, little, weird looking things? Or maybe you remember the nursery rhyme of the Three Billy Goats Gruff. Or maybe you’re too young for that or spend more time online and the first thing that comes to mind are those annoying people who hop into a conversation and say something [...]